Satisfaction Restaurant and Bar

03/05/2008 Posted by CrazyKL

If you want good food, great service, and awesome night life......Satisfaction is the answer. I have been there about five times and every time I go I have a better experience. Day or night it's a great place to watch sports games (they have 15 plasma tvs throughout the restaurant), drink with friends, or sing karaoke (on saturday). I am a NC State student but I always feel welcome there even though its near Duke. I also like this bar/restaurant because there is tons of room. Although the bar is usually packed, you don't feel too crowded or smell smoky when you leave. I am a huge fan of buffalo chicken and I crave their buffalo chicken wraps. I know this sounds pathetic, but my friends and I drive there sometimes just to get those..haha. And of course the pizza is dank............oh yeah that greek chicken is soo good. Soo...if your in durham or not, you should definitely check out Satisfaction. Oh and also get a T-shirt...they are nice to rock out in!! holla....Go Sats!

Pros: plasma tvs, food, management, bouncer (tim)

Cons: absolutely NOTHING

03/05/2008 Posted by infamousE

Satisfaction is by far one of my favorite places to go. I don't even live in Durham, but I choose to travel there because I love this place so much. The staff is super friendly and outgoing. I've never been there and not received excellent customer service. I've tried many of their menu items and have yet to find one that I dislike. The pizza is like none other and the chicken wrap is abolutely heaven. During the day and late evening it seems to be a good place for family and groups, while in the late pm it has quite the nightlife. My friends and I thoroughly enjoy karaoke, even if the occassional person sings Hannah Montana! What makes for a better girls night out than good food, strong drinks, and karaoke?

Pros: Everything--

Cons: Nothing

03/05/2008 Posted by jazzcomic

My daughter went there today.....she and two friends. They were charged gratuity even though the menu clearly states parties of six or more or checks over 75.00. When she asked why the management told her, "because we can!" We teach our daughter to tip as I was in food service for over 20 years. She was told teenagers don't tip....while this may be true you cannot punish one for the actions of others. My husband called Staten....the so-called manager......He hung up on him! BTW I work in local government and my husband works for Duke. We are both college educated homeowning folks who happen to be black....there was never attitude given but much was received. I, my co-coworkers and anyone else I can contact, will never set foot in there again!

Pros: Nothing

Cons: Management

08/28/2007 Posted by downuracist

After my experience last night, I suggest to go to another spot. Why? Well, the managers seem to lack professionalism at ever level. I made a legitimate complaint about my bill, and the manager failed to acknowlege my complain, and just raised her voice and even cursed. I guess being the fact that I am a minorty, she thought I would be behaive in a certain way, and figured her behavior would simply mirror mine, which that was not the case at all. Either ways, it never feels good to be stereotyped. You can't get into every fight with every irate person that comes your way, but you can oust them. ps. The manager is an older woman with long hair, she can't be missed, customers beware!!!!

Pros: low key place

2 out of 2 people found this review helpful

02/21/2007 Posted by stickers

Their pizza is very good, and truly unique. Their menu is varied, and has a lot of strengths including their cookie sundae. Yum. We go here to watch duke basketball games and the atmosphere is very relaxed. And, I am so excited to know they are open on sundays now.

Pros: great pizza

02/07/2007 Posted by chrisve

I almost lost my appetite when a large waitress with 7 face piercings came to take my order..... and then there's the fellow who prides himelf on being rude and flamboyant- that type of service doesn't fly anywhere.

Pros: Good food including pizza, and beer galore!

Cons: Wait staff looks like something from a bad 80's movie.

01/14/2007 Posted by luvespresso

We've been going here for over 15 years (since before they moved to the current location) and it's always had absolutely great pizza and wonderful service. I would recommend with high marks going for the food - not the "sports" bar part. The beer is always cold and the pizza comes out steaming hot every single time. Kid friendly even with the drinking. Diverse crowd from college to business folks and families.

Pros: great price for the wonderful pizza -always hot

11/14/2006 Posted by jamied1

Not only is their pizza excellent but their sandwiches, salads and wraps are of the same caliber. Tons of meat, toppings, fresh bread, etc. They don't skimp on anything. And if it's not right they will make it right for you. I have always had a wonderful experience here whether with a few friends or a large group.

07/03/2006 Posted by rsellis

Satisfaction is a Durham landmark!! It has been around for years serving great pizza,cold beer and excellent customer service..where else in durham can you find pizza, beer and hd-tv's?? Lots of room for big groups and special events, they even deliver!! All around great sports bar and fun place to be. See ya there!!

07/03/2006 Posted by nextplease2

Love the pizza and subs, Karaoke, and martinis! Fun place to hang out, have a private party, get a little crazy!

Pros: If you go during the day, the kids love to play with the video games. Then head out to the square for a bit of shopping.