Magnolia Animal Hospital
Raleigh, NC 27604
Phone: (919) 873-9190
07/08/2008 Posted by sb27604
Being a discernable pet owner, I started taking my pets to Magnolia Hospital after reading such fantastic reviews. The first few years taking my animals to this vets was a very exceptional experience. The front staff were friendly and well trained and the veterinarians really seemed to know their stuff. That pretty much came to a screeching halt this past year. First of all, I brought my cat in for his 3 year rabies shot only to find out that they gave him a one year shot (not what I had asked for). Secondly, I recently had to put another cat down. This was quite a traumatic experience for me and you would think a good animal hospital would have the good sense to show some compassion. This definitely was not the case. When I first went into the vets the receptionist was going to take me down to an examination room. I had to inform her that my cat was being put down. She admitted not reading the chart. When I went back a few days later to pick up the ashes, I had to wait in the lobby for 10 minutes being totally ignored. When finally someone waited on me, they were going to charge me for a second time for the cremation. The receptionist also handed me the ashes without even an "I'm so sorry for you loss...if you ever need anything, let us know." I mean good God, I just lost a part of my family and they didn't even acted as if they cared! Personally, I am not going to patron an animal clinic that doesn't treat their clientelle with respect, dignity, or compassion! Please just pass this animal hospital by. They may have been fantastic before, but they are slowly going down hill fast. If I could rate them with 0 stars, beleive me, I would.
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