Mina's Studio
Chapel Hill, NC 27514
Phone: (919) 968-8548
Fax: (919) 968-9095
10/21/2007 Posted by foxtrot1234
I'm just amazed at some of these reviews. First of all, thank you to whomever took the time and energy to relay positive reviews about Mina's Studio. Often, we focus on the negative and people are more apt to state the bad stuff. It takes more energy to be positive, so many people are lazy and default to being hateful. Secondly, To the people being hateful: when you gripe about customer service and bad attitudes, are you looking at yourself to see how you are treating the staff? Perhaps they may have been rude - we all have bad days - but perhaps is it possible that in fact, you, the client, could have been difficult to deal with? Perhaps you brought something into the fray. And I'm sorry to tell you, but the customer is not always right. Those who say that are willing to get anything to get your money. Mina's apparently is not like that. It seems they step up for their employees and try to be on their side,while trying to be fair. And finally, I have been a loyal customer to Mina's Studio for the past year, and I have seen how busy and noisy it can be. But it's a popular salon! And people love to talk to their stylists! And I saw that one of the reviewers listed a "con" as having to wait in line at the front desk. Please everyone, have patience, compassion, forgiveness, and humor. And honestly, from one who has been in the customer service business for many years, I realize, as should you, that one bad review from one isolated experience can ruin the reputation(and income!) of those who are truly doing a great job, and may have had nothing to do with the one bad apple. Thank you for reading...
Pros: knowledgeable, friendly staff, open late evening and weekends
1 out of 1 people found this review helpful
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