Skin Sense, A Day Spa
Cary, NC 27511
Phone: (919) 870-0700
07/29/2007 Posted by teresabeyer
I made an appointment for a treatment and had to cancel it due to a stomach virus I got in the middle of the night. I was very sick and called them to re-schedule the appointment. The girl on the phone said that I would be charged since I didn't cancel in more than 24 hours. I explained that I understand why they have that policy, but an exception needed to be made due to the fact that I was suddenly very ill and could not leave my home. She would not budge and I will never go there again. The front desk staff is snooty as well. And there are too many other places that would understand something like a sudden illness and make an exception for a prior customer.
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