Nowell's Furniture

07/05/2008 Posted by julianenglish

Cool furniture, helpful staff, and prices seem reaasonable. Discovered the place by accident when lost in Cary. If you like modern stuff, this place is great -- reminds me of somethign you'd find in bigger cities. The Apparently, they've been in business for a century, so they must be doing somehting right. Nice leather recliners. Not cheap, but really nice.

Pros: helpful staff, cool furniture

Cons: location is off beaten path

01/24/2008 Posted by MD1681

There was a New Year's sale going on when I was there and the place was packed. I have never seen so many people in a furniture store in my life. My salesman still took time to answer my questions, even though he obviously had his hands full. Everyone was helpful, and nice. They even offered me a glass of wine while I was waiting in line to check out, which was a VERY nice touch. The delivery men were a few minutes late (bought the chair January 1, they delivered it the 8th). They called ahead to let me know they were running behind, though, and once here, they were professional and did a great job. Prices are good, but I haven't found anything else around here like this store, so can't really compare. All in all, it was a very good experience. I'll shop there again.

01/10/2008 Posted by bob1958

The furniture in this place is awesome but the sales staff is quite poor. I recently purchased furniture there (not available anywhere else in the area) and the sales person was extremely unknowledgeable, kept changing the price of the furniture by thousands of dollars (apparently didn't know how to look it up correctly and acted like she couldn't be bothered), and was not very pleasant even though i was spending a considerable amount of money. I eventually requested a different sales person who was a little better at least. The prices are also very high and their 'sales' aren't much of a sale at all for the most part (usually like 5% or so). In addition, the last time I purchased something there they damaged the furniture during delivery. They said they would send someone over to fix it but they never did. So, if you want awesome furniture, have lots of money to spend, and enjoy poor service, this is the place for you! :-)

Pros: Great furniture you can't find elsewhere

Cons: Lousy sales staff and service

01/20/2007 Posted by cellogirl33

We've been shopping at Nowell's since we moved to the area almost 10 yrs (and 2 houses) ago and continue to feel it's the best place in town for contemporary furniture. I'm not sure what's caused others to detect a "we're too chic for you" attitude, but this has definitely not been our experience. It is a small, local business so it does have limitations, but we've always been satisfied that we can find something within our price range. And the staff of designers has always been very considerate and helpful. While Cherry is cool and certainly expensive, it's probably great for single professionals who want that fashionable new high rise downtown. We've found we can get the same European styles for a lot less money at Nowells. It also carries furniture that is practical for every day living, with kids and dogs and all the other stuff of life. What we've appreciated about Nowells is being able to mix style and comfort, which is really important, I think. The only draw-back is sometimes having to wait for things that need to be imported (although that also has an upside as we have unique furniture that can't be found in every house in our neighborhood). I'm not saying we've never had a problem there -- it would be inevitable given the amount of furniture we've purchased there -- but iwhen there has been an issue, it has always been handled professionally and to our satisfaction.

11/24/2004 Posted by jjbear61

I' ve been shopping at Nowell's for years and there's no other place like it. The designers are always knowledgable and helpful -- almost everything in our house comes from Nowell's and we love it. Its' definitely worth a trip to see all the fun classics.

Pros: design staff, variety, service

10/17/2004 Posted by danfin

Great selection of contemporary furniture. The table I wanted had to be special ordered from Denmark, and took a while to get, but worth the wait. Sales and delivery people very helpful and professional.

Pros: great service, selection

08/22/2004 Posted by 1328jayme

my experiance with Nowell's was fantastic. I spent several weeks making a final decision and the staff was patient and professional with me througout my entire experiance. It seemeed there pupose was to help me make the best decision for myself, not to pressure me into one of there selections. I was very pleased and actually have reccommened Nowells to others, with never any regrets

Pros: Design Staff, Care, Professionalism

06/22/2004 Posted by billmo

Nowell's was by far the worst shopping experience I have ever had at a store. The staff could not provide shipping information 4 months after an order was placed. Do yourself a favor and shop elsewhere!!!!!!!

Cons: , very slow delivery