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Precision TV Repair - After Hours Service

907 bridge way
Raleigh, NC 27603
Phone: (919) 342-0308
scam artists!
1 Star Rating: Not Recommended

08/20/2007 Posted by lavadog

I called this company and was told it would be $89.95 for the mobile TV repair charge to come to my home. I was also told that the $89.95 would go towards the repair to the television repair. The tech arrived at my home helped me take the TV down from above my fireplace (which my wife and I put up there) and he couldn't handle his end and let the TV rest on my mantle, which took a big hunk of wood off. Then once the TV was on the floor he got his laptop out and said he had the repair manual for my TV on his laptop. My fault code was diagnosed as a fan fault. He said all the fans were spinning and he made sure the connections were good, and then took out a can of air and sprayed the back of the TV. The TV would now power on...which he said "Were all good now" Which I told him that I could get the TV to power on sometimes too. He said let me look if there is anything else I should check and said he was going to look on the internet. Which he then was searching for open wireless networks in my neighborhood. He then said here is your bill! $125.- I said for what!!!!? You haven't done anything!!!! You took a can of air to the back of my TV! You and I both know this problem will be back! He said just call us back and the $125.- will go towards the repair! I would never use this company ever again!!!!! STAY FAR AWAY UNLESS YOU WANT TO BE RIPPED OFF!!!!!!

0 out of 1 people found this review helpful

Response from this business

inaccurate
Posted on 09/16/2007
First we ask that all sets be accessible before we arrive to the home,this unit was a 60" set above the fire place, the reason that his set shut off is that it did not have enough room to venilate, causing a thermal error, i told customer that if he did not want to have this problem then he needs to move this set where he has 4" all the way around the set and i showed him this in his own customer manual, customer was very upset b/c this was a custom built hole above his fire place, he asked if theres any thing that i could do, i said not to much but clean the unit and double check the connections inside,I quoted him a price of $125 dollars for the cleaning and alignment, He agreed, after completing the services customer said thats it!,I told that as i told him there wasnt much i could do. I said for him to watch the set where it has proper room,to venilate and if the problem persist we will deduct the $125 from cost, end result customer charged only service call charge of $89.95

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Company handles TV repairs for modern and older units.  See the full editorial review.

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Directory & Services Information

Hours

  • Mon-Sat 8am-7pm
  • Closed Sundays

Payment Types

  • American Express
  • MasterCard
  • Visa
  • Discover

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