Booksmart Used Books
Cary, NC 27513
Phone: (919) 469-2690
User Reviews for Booksmart Used Books
09/25/2008 Posted by TimGoodness
My wife and I would visit this store two or more times a month with our Son, often spending as much as $40 at a time. On one visit we bought a DVD for our son, actually he bought it with his own money, he is 8 years old. It was not the movie we had hoped it would be and tried to return it one week later. We live a few towns away and did not wish to make a speacial trip. The young lady who works at the stor on Saturdays knew who we are, but had to call her boss for permission to give us a refund. Her boss is the owner, Roy Long, who would work the store sometimes when we were their. He is not friendly, not the least bit engaging, and gave us a bad 'vibe'... if you understand what I meen? Anyway, he would not OK our refund, nor give us a store credit. Even when his employee seemed to agrue our case for this with him on the phone. Now, I will not tell you NOT to go to this store, but I will tell you this... If I could, I ould return every item we have ever bought at Roy Long's store, and take the money and spend it at another store! WE WILL NEVER DO BUSINESS WITH HIM OR HIS STORE AGAIN! Shame on you Roy Long!!!
12/28/2007 Posted by whatnot
My husband and I found Booksmart Used Books when we got our Saturday morning donuts from Daylight Donuts. This is truly an amazing used bookstore. The store has a fantastic selection of books, CDs, DVDs, and audiobooks. Everything is very well organized with each item in an almost brand-new condition - except the price! Booksmart Used Books is truly the best bookstore in Cary: it's the bookstore we in Cary have been waiting for! The store has a fantastic selection, with many unique items. The staff is friendly, knowledgeable, pleasant and always there to assist. The owner, Roy, is one of the nicest persons I've met in a long time. You will love buying items at this wonderful store and at a fraction of the original cost. Their user-friendly trade policy is second to none!
Pros: Organization, quality of items, service, giftcards, user friendly trade policy
Cons: none

