Triangle Pest Control
Holly Springs, NC 27540
Phone: (919) 552-1548
05/22/2008 Posted by JTiger79
I contacted Triangle Pest Control to perform a home inspection for wood boring insects. They promised a faxed report by end of the day following the inspection. I did not receive the report as expected and had to call and request it. I then called the home owner to let her know I would forward her a copy only to find out she already had a copy. Now why does the homeowner get a copy before the buyer and purchaser of the inspection? Following this, I noticed termite damage not mentioned on the report during my personal home inspection; obvious damage on a floor joist. Triangle Pest revisited the residence to reinspect after my complaint and confirmed it was in fact termite damage. Promised a new, revised report I again had to call and request that the report be sent. While reviewing the report I discovered why the home owner got a copy of the report before me; they had her listed as the buyer and me as the owner. I called back to request a third revised report with all pertinent information corrected and was informed the report would be sent to me the same day. I did not receive the report and had to call a third time to request a report for a service that I had already paid for up front. Triangle Pest Control has a friendly staff and were easy to speak with over the phone, but ultimately they tried and failed miserably at holding their end of the bargain. I will not recommend them.
Pros: Friendly and polite staff; attempted to make things right
Cons: Poor work quality and reliability
0 out of 1 people found this review helpful
Write a review and share your thoughts with others
