Mura Japanese Restaurant & Sushi Bar

07/17/2008 Posted by LitlC119

we've tried every sushi place in town! Mura is the best. We like it. We like it a lot! mmmmmmmmmmmmmmmmmmmmmm

06/27/2008 Posted by uncrocks

I Just came back from Muras and it was great! I had their O roll and the roll with avocado on it (i don't remember the name). I didn't even know they were there, used to go to other sushi places, but the place was rockin for a thursday night! i have told everyone to check it out and someone said put it on citysearch, so here i am! they even had a live guitar singer.. too cool.. i am a fan now... the only thing is, sushi took a little while, but it was worth it... if you haven't been, check it out.

06/27/2008 Posted by nraleighfan

I read the other two reviews, and I can't disagree more. I was also at the sushi event at Mura, and because the line was long, I didn't get any sushi, but when I told the servers about it, they offered me a gift card, refunding all my money for my trouble. It gets busy there, I'll agree, but all those people are not there because they enjoy bad service. I have never had a negative experience there, although for a wait, at times. And when I did have any issues, I asked to speak to a manager, and he was on point. I have been to the other sushi restaurants in the area, and I must say that the overall atmosphere of the restaurant is kinda cool. The food is the best, and I've seen other restaurants try to copy their rolls and such, but I keep going back... Actually, bitter people, or people who don't know to speak to management about issues shouldn't go out to eat, and stay home, if only to make the wait a little shorter for the rest of us... Mura - you guys rock... keep up the good work!

06/26/2008 Posted by ecu123

"So what if you have good sushi, is it worth it if you are treated poorly as a customer? Mura has a nice atmosphere and pretty good sushi, but their hostesses and wait staff are snobby and rude. I keep going back hoping to have a better experience than the last, but each time I return I am more disappointed than before. I think I am going to give up on this place changing. There are just as good places around to get sushi that do not make you feel inadequate (Shiki and Akashi in Durham, Sono in Raleigh which ironically is owned by Mura but they seem to be a bit nicer). Mura needs to learn how to treat their customers with respect and realize customers are a big portion what makes their business a success. " I second this review. I absolutely love the "o" roll, and I used to frequent Mura since I lived very close to it, but I always noticed that the service was never up to par. Something would always happen-rude hostesses, unattentive and/or rude wait staff, sushi rolls coming out wrong (A huge deal if you are allergic to shellfish and asking for salmon instead of the crab in a roll-this could have been very bad if we hadn't spotted it-and it happened on two different occasions!!)....As much as I love sushi, bad service ruins a good meal. I'll actually drive 20 minutes out of the way to get sushi elsewhere from now on-i'm done going to Mura only to be treated like I'm lucky to be eating there. Also-don't go to the sushi tastings that Mura puts on-that was the last straw. Anyone who went will tell you that it was THE MOST unorganized event that they've ever been to.

Pros: O Roll, close to my house

Cons: Terrible service will ruin your meal

06/26/2008 Posted by milesnya

So what if you have good sushi, is it worth it if you are treated poorly as a customer? Mura has a nice atmosphere and pretty good sushi, but their hostesses and wait staff are snobby and rude. I keep going back hoping to have a better experience than the last, but each time I return I am more disappointed than before. I think I am going to give up on this place changing. There are just as good places around to get sushi that do not make you feel inadequate (Shiki and Akashi in Durham, Sono in Raleigh which ironically is owned by Mura but they seem to be a bit nicer). Mura needs to learn how to treat their customers with respect and realize customers are a big portion what makes their business a success.

06/13/2008 Posted by packrat537

Loved the food and the knowledgeable and attentive personnel. Would most definitely recommend the seafood salad and any of the maki rolls. Ask for the home made wasabi. It's a little extra, but well worth it. I doubt there is another restaurant in the area that offers this alternative to the pea-grean horseradish paste that usually accompanies sushi. The quiet and subdued atmosphere inside the restaurant was a welcome contrast to the pace of the North Hills shopping center where the restaurant is located. Will certainly visit this wonderful spot again.

Pros: Sushi is fresh and authentic. Fresh wasabi!

Cons: Restaurant is located in a busy shopping center.

06/07/2008 Posted by ebethdeer

This was my first experience of eating sushi. I just loved it!!! Mura's is a very upper class restaurant that makes you feel like you belong there. They service was great..

05/29/2008 Posted by moopty

I didn't think I could love Sushi so much. Everything I sampled here was excellent and bursting with flavor. The drinks were well made and the waiter was knowlegable of the wines. I highly reccomend Mura.

Pros: Exciting food

Cons: None

04/03/2008 Posted by joshua7

LOVE the blue lights at the bar. Good food. Nice staff. BUT... try to reserve their tatami room and they act like THEY'RE doing YOU a favor. They demand a 20% tip (I thought tips were for good service after the fact!!), won't separate checks more than 4 times, then tell you you have an hour and a half time limit. Seems they take care of THEMSELVES, not the customer.

Pros: Ambience

Cons: Snobby owner, have THEIR best interests in mind (not the customer's)

03/18/2008 Posted by caseythetarheel

I'm sorry, but I am going to have to disagree with most of the reviews on here. I thought the sushi was below average at best. First of all, sushi should not come out less than 10 minutes after you order it. Maybe some people like that but I think it's a sign of pre-made rolls. The restaurant was busy yet our three rolls came out in less than 10 minutes. Plus, they were SMOTHERED in sauces. Sauces that were bland and uninventive. It seemed like they were trying to cover up the fact that their fish wasn't fresh. Speaking of the fish, there was barely any in or on the rolls. Our server barely spoke to us and when he did he would quickly turn away as if he was too busy to chat with us. I will never go back. If you want high quality sushi go to Waraji. It is by far the best sushi in Raleigh and puts Mura to shame when it comes to food and service.

Pros: trendy look and feel

Cons: food, service