Autohaus Imports
Raleigh, NC 27613
Phone: (919) 881-0364
01/03/2007 Posted by scottg1
I lucked into Autohaus when I purchased both of my BMWs from Olde Raleigh and have been a customer for almost 3 years. During that time I have found a number of things to be true about Autohaus: 1) The technicians really know there stuff! I have had some obscure BMW defects show up that even the dealer couldn't figure out but these guys cracked it and charged me a fair price in the process, 2) These guys are as honest as the day is long. I've had some repairs that they were more than fair on and they also stand by their warranties, 3) They put the customer first and are willing to explain everything fully and go out of their way to get you the best price possible even though the easiest route would be to get a new part from the dealer at the maximum price. I have always viewed repair shops with a bit of trepidation because fraud is so rife in that industry but I have to say that Autohaus has restored my faith in independent repair shops. It's hard to find quality work, honest people and customer service all rolled into one these days but these qualities exist in full display at Autohaus. My compliments to the whole team for a job well done!
Pros: Quick Turnaround, Reasonable Cost, Friendly and Competent Service
Cons: None of which I can think
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