BooSnap Computer Services

08/21/2008 Posted by UTWaterSkier

BooSnap responded quickly to my call for service. The repair person was professional and prompt and fixed a nagging problem with my computer that prevented me from viewing DVD's.Highly Recommended!!!

05/23/2008 Posted by philliposophy

Listen, these guys are phenomenal. Two days after I call, my computer is fixed and I never even had to bring my PC anywhere. At first I thought that the service fee for at home repair was going to be nuts, but I've had to pay at least 50 dollars more elsewhere just for some measly virus removal. I even showed up to my house late and Marty wasn't even grumpy. He was a complete professional and did some top notch work. I won't go anywhere else from now on and my next PC will be purchased through BooSnap as well. Great customer service. Local business. What's not to love?

Pros: Local. Fair Prices. Good service.

Cons: None that I can think of.

04/11/2008 Posted by dcharleen

BooSnap has been a disappointment. The worse thing a business can do is not to return service calls/emails. The first time it happened, they said their phone service was having problems. After they changed their service, they still did not return phone calls or emails. I tried to have them come back to work on a problem but couldn't get any response. I wrote to them on March 16, explaining that I got no response to 3 emails and 2 voicemails over a period a over a month, and that it was the third time this happened since I originally hired him over a year ago. Again, I didn't get a response. At this point, I would not use them again.

02/28/2007 Posted by seahawg

I can't recommend Mark enough. My computer was totally "goobered" up. I had tried everything I could think of to solve the problem. I called at 10:00AM and was scheduled for service at 12:00 noon. At approximately 11:45AM I recieved a call from Mark explaining a phone call had run long, and letting me know he might be about 10 minutes late. For any of you that have waited for phone/cable/power/appliance repairmen who give you normally a four hour window of when they "might" show up, this was most refreshing. As I told Mark, in a world where the service industry has become an oxymoron, it was a true pleasure working with his company. For those of you with a few years on you, like myself, you remember what it was like to deal with companies that truly knew how to provide superior service. By 2:00PM Mark was walking out the door, having fixed my problem, recommending products to protect my computer (available on-line and not pushed by him for a commission), and taught me the processes needed to properly maintain my system. Boosnap provides an unbelievable level of service, in this era where service is a rarity. Forget the geeks and the dogs, call Boosnap.

Pros: Fast, convenient, reliable

Cons: None

01/07/2007 Posted by ablegler

My laptop had crashed and Boosnap got me up and running again in two days! They were courteous, fast, and did the job for the price they said. We are very happy and will certainly call them if we ever have any problems in the future. A & M Legler

11/21/2006 Posted by fontaineland

Mark and the Boosnap staff are timely, very knowledgable and quick to address our computer and server needs. They are pleasant to deal with and their prices are very competitive! I particularly like the fact that Boosnap takes pride in all the work they do, and they put the customer's interests in the forefront. A+

Pros: Great Service, Good Prices

08/08/2006 Posted by drachen

Bought a new PC, had Mark come out to trasnfer everything over to my new PC. Great service, reasonable prices and best money I ever spent. I highly reccommend this company.

Pros: Did the work as expected

Cons: None

08/07/2006 Posted by kmoconnell

They have great customer service, fair affordable pricing, knowledgable staff and timely, reliable service. We were first time customers with BooSnap and plan to use them for all our future computer service needs. I highly recommend this company.

02/15/2006 Posted by tpike

We chose Mark and Boosnap computers because of their great pricing on pc's and service. He provided us with about 6 new computers, refurbished about 7 and custom built a server on which we now host our exchange email accounts. He is even helping us get our mobile solutions solved with synchronizing PDAs with our server. This company knows their stuff and has always been very friendly and timely. We really appreciate their hard work and service. They have a great pricing structure and have always done a great job covering warranty items. Keep up the good work Mark!

Pros: Inexpensive, Timely, Knowledgeable

Cons: none

07/24/2005 Posted by label62

does housecalls and fixes problems on the spot. no high prices or catches. downloaded new media player update and microsoft service pack and mailed to me for free.

Pros: inexpensive, intelligent service