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Planet Beach Tanning Spa at Brier Creek

8521 Brier Creek Parkway Ste 115
Raleigh, NC 27617
Phone: (919) 361-8826

Ratings & Reviews Summary for Planet Beach Tanning Spa at Brier Creek

5 Star Rating
 
(12 reviews)
4 Star Rating
 
(1 reviews)
3 Star Rating
 
(0 reviews)
2 Star Rating
 
(1 reviews)
1 Star Rating
 
(1 reviews)

User Reviews for Planet Beach Tanning Spa at Brier Creek

5 Star Rating: Highly Recommended

03/01/2008 Posted by Carolynvic

I can't say enough positive things about this tanning spa - from the cleanliness of the facility to the courteous and well informed staff. I have been especially impressed by the visability, kindness and professionalism of the owners. They have always treated me as though I mattered - not just as a client but as a person. And who doesn't appreciate that?!!!

5 Star Rating: Highly Recommended

02/28/2008 Posted by chuckomatik

I've been a member since they first opened the store in Brier Creek. I now tan at the North Raleigh location. I've had a great experience with all the personnel at both locations. Once there was some confusion over my account and billing and I found the staff and ownership eager to help me resolve it. They were great!!!

1 Star Rating: Not Recommended

02/13/2008 Posted by xraybones

i will never ever ever go back to this tanning salon. they turned me into collection for $300. apparently the card that i used to sign up with wouldnt work anymore, so instead of contacting me and letting me know, they let it build up and then turned it over. when i called to ask questions regarding this matter, she said that it is a courtesy from them to let me know, so its not there problem if the card wouldnt work anymore. i told her she would not get the money and i would rather it affect my credit than to have to pay those sorry losers. plus every time i went in there the girls were rude.

Response from this business

Customer Service is a Priority
Posted on 02/27/2008
At Planet Beach of Brier Creek customer service is our top priority. We have been ranked one of the top 250 salons in the nation by Looking Fit magazine for the past 3 years and we continue to win other awards for our outstanding customer service. Customers can tan anyway they desire at Planet Beach. They can purchase sessions, monthly packages or memberships. Some memberships allow you to tan unlimited at a monthly discounted rate and if for some reason you get behind on your payments and do not call us we make every attempt to contact our customers and rectify the situation promtply and courteously. All we ask is that you keep in touch! Thank you The OWNER
5 Star Rating: Highly Recommended

04/04/2007 Posted by tanned1

I have tried several tanning establishments in the Raleigh area and I'm extremely happy with Planet Beach in Brier Creek. From the moment you walk in the door , you're greeted by the friendly and professional staff. On my first visit I was escorted and explained the various tanning beds and skin and tan enhancement treatments available. My first impression was how knowledgeable the staff is, and also the cleanliness of the entire facility. After my tour I was questioned about my tanning expectations and advised on lotions and moisturizers to accomplish my goals. I am so pleased with my tanning results that I have purchased a years membership with Planet Beach. I travel with my job so I cannot always make appointments in advance, but the the flexible hours of operation and the accomodating staff have always been able to fit me in. Again I cannot say enough about the wonderful people at Planet Beach in Brier Creek. They make me feel special and appreciated each and every visit.

5 Star Rating: Highly Recommended

04/03/2007 Posted by ecuangie

I highly recommend Planet Beach to anyone interested in quality product(s) and service! I had been a member of a competing local tanning "salon" since about 1994 and never found anything that surpassed them until I went to Planet beach for the first time; at the recommendation of a friend. I walked in and was greeted by very friendly and professional staff. I am a very picky to say the least and asked a lot of questions during my first visit and I wanted to see EVERY type of bed they had, how they worked, etc. The staff were incredible!! They answered all of my questions and actually took me to each different type of tanning bed and demonstrated how it worked and how to get the best results from each bed or by rotating the use of beds, depending on what you wanted to accomplish during your sessions. I had a lot of questions about products as I have very sensitive skin, again the staff took the time to answer all of these questions with a lot of knowledge about their products and helped me select what was best for me to use. I was very impressed that the product suggested was one of the LEAST expensive one's they stocked. After my initial visit, I bought a package deal to give myself time to decide what I would do next, would I go back to my "old" place or would I switch? Needless to say, I switched, after over almost 12 years at one place. Planet Beach had exceeded any and all expectations I ever dreamed of, quality service, quality products, and the best staff in the business. The atmosphere is comfortable with the upscale surroundings I like but for the most reasonable prices you'll find anywhere. If you haven't stopped by to check them out I highly recommend you do, I feel confident you will have a great experience. Whether it's relaxing in the hydration station or using the newest in high pressue beds..you will not find better service, products, or friendlier staff to make sure you are a satisfied consumer. Planet Beach and the staff are the BEST!!

Pros: Quality product, service, pricess, and upscale atmosphere

Cons: none

5 Star Rating: Highly Recommended

03/29/2007 Posted by mbneal85

I've been going to Planet Beach for about a month now. Besides the beds being great the customer service is outstanding!! They always remember my name when I walk in the door and no other tanning place that I've been to does that. They take appointments or walkins and do a good job with getting everyone in quickly. I HIGHLY reccomend it.

Pros: the customer service, the high pressure bed and flexible hours

Cons: none

4 Star Rating: Recommended

03/25/2007 Posted by joaniexcore

I started using Planet Beach at Brier Creek several weeks ago. This is my first year sunless tanning, and the only salon I have used thus far. I started with the 3 free tans, used one, and then bought a 10 session package, and am now down to one session left. The question: will I be buying a membership or another set of sessions? The beds are great, I have gotten wonderful results and I am thrilled with the color I have gained. MOST of the employees are very nice and helpful, however, there are a couple that always seem snooty and are aggressive about pushing their product. I do not mind being asked "do you need any lotion today?" but someone TELLING me "oh, you're going to need to buy more lotion..." is a little pushy to me. I think I know how much lotion I've got, lady, thanks. Anyway. The atmosphere is nice, I don't make appointments but I don't usually have to wait and if I do, it's not for very long. It is always clean and I love the radios they have built into the beds. So, yes, I do believe I will be buying at least another 10 sessions but some of the girls there need to take the stick out of their butt, to put it nicely.

Pros: top of the line beds, built in radio, hardly any waiting

Cons: snooty & pushy service

5 Star Rating: Highly Recommended

02/25/2007 Posted by armanibebe1982

Planet Beach is a very put-together tanning salon. Its nice inside and the beds have given me good results. The new highpressure bed is nothing like i have ever see, i didnt know a tanning bed could even be designed like this! Now thats its getting into march, the wait time has slightly picked up, so i definetely recommend calling ahead of time to make an apppointment, but other than that, this salon receives an A+ in my book.

Pros: The look of the place, wonderful beds, smiling faces :)

Cons: small wait time

5 Star Rating: Highly Recommended

11/10/2006 Posted by jebrad

I really liked this place! The ambiance was very nice and clean and I liked how I was shown around to see all of their tanning beds during my first visit. Their beds were the nicest I've seen and they have equipment I've never seen before, and I am a tanning pro. The customer service was great and was very personable. I've been to this salon several times and always have a consistently pleasant experience.

Pros: Customer Service, Staff, Prices, Beds, Atmosphere

Cons: None

2 Star Rating: Below Average

10/20/2006 Posted by carolinagirl776

I printed out the free 3 sessions and went in to try out their beds. The lady was knowledgeable about tanning but when I said I wasn't going to buy a package she turned very bitter and not so friendly any more. I will not be going back because of how much pressure she put on me for buying products and tanning packages.

Pros: Nice atmosphere

Cons: Bad customer service

Response from this business

Please give us another shot!
Posted on 02/20/2007
Dear Carolinagirl776: Please give us another shot! I can assure you that this is not how we like to do business and would like to make it up to you. We have guest passes come in on a daily basis and welcome those passes at any time. It's a great way to try our beds. The reason why we focus on products is b/c we believe lotions make a huge difference in your results. I apologize that you felt pressured, for we strive to make it an enjoyable experience. Please come back and let us make it up to you by showing we firmly believe in great customer service. Sincerely, the Owner.

Editor's Review

Tanning bed options range from basic beds to stand-up units for high-intensity tanning. Mystic Tan also available.  See the full editorial review.

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Recognition for Planet Beach Tanning Spa at Brier Creek

2006 Audience Winner - Tanning

What's Nearby

8521 Brier Creek Parkway Ste 115
Raleigh, NC 27617

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