Planet Beach
Raleigh, NC 27615
Phone: (919) 841-0669
06/30/2006 Posted by bo4duke
#1 Most important - Clean (truly most important) #2 24 hour rule stinks if you have a real job you don't get very many choices on appointments (Won't even vary by 20 minutes....) #3 Make you buy your own goggles #4 Hours stink - weekend hours are REALLY bad #5 I was 12 minutes late and they made me reschedule my appointment #6 Same week - I show up at 11:55 on Sunday for my 12:00 appointment. Since they open at 12:00, they were not open...oh, I forgot to add it was raining and the girls were sitting at the desk and saw me, looked up at the clock and left me standing in the rain BAD CUSTOMER SERVICE! They opened the door promptly at 12:01 by their clock. Note: I went there for a month and switched to another place. Since then, I go less often, have a better tan, don't have to be stressed about scheduling appointments, customer service is great, and overall I am happier. Others experiences might be totally different. I really wanted to like this place, but ended up leaving it.
Pros: Clean
Cons: Customer Service - All the Addons
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