Frantz Automotive Center

07/28/2008 Posted by Caryoldtimer

The title says it all. The people at Frantz are fantastic. No gimicks and no unnecessary upsells here.

Cons: there is only one Frantz Automotive in Cary.

10/29/2007 Posted by hvc

If you are looking for a repair shop that guarantees their work for a year, charges a fair price, and returns your car when promised then this is the place for you! We have been using the folks at Frantz for over 4 years now and have never had a problem. Only once did we ever need to return for warranty work, and they took care of it - no questions asked. No unnecessary upsells, no hidden charges, and no greasy steering wheels here.

Pros: Very clean facility inside and out. Ample parking. Friendly and professional employees.

08/05/2007 Posted by ntabor

Clean shop, outstanding customer service, and great mechanics. If you haven't yet found a mechanic you can trust, now you have.

Pros: clean clean clean. Very trustworthy. Hands on owners

Cons: not open on weekends

06/07/2007 Posted by davnesbit123

I lived in Cary from 1998 - 2004 and always used Frantz Automotive for all of our families vehicle repair needs. The people were honest, the car was always fixed, the vehicle's interior was always clean, and the prices were better than most. I took a job in Maryland in the fall of 2004 but after 2 1/2 years there I couldn't take it any more and moved back to Cary. My Cheverolet Tahoe was due for an oil change and tire balance so I took it to Frantz Automotive for service like I always had. All I can say is WOW!!!! I knew I would receive great service and my truck would be delivered as promised, but as I pulled into their parking lot I was amazed to find the old metal building they used to occupy had been replaced with an entirely new facility. And what a facility it is! If you haven't seen it yet you must. It is truly amazing. The folks at Frantz Automotive had set the standard for what auto repair and service should be like a long time ago. Now they have set the standard for future redevelopment in Cary's downtown area. Oh, and the surprising thing was the oil change still cost the same as it did in 2004. Unbelieveable.

Pros: trustworthy family owned and operated business, highly recommended

05/07/2007 Posted by b_miller

The check engine light in our minivan came on the other week so we brought it to Frantz Automotive to have it checked out. They diagnosed the problem as a defective catalytic converter. Then to our amazement they informed us that this problem would be covered under the manufacturer's warranty and that we needed to make an appointment to see the dealer where they would fix it free of charge - which we did. Frantz Automotive saved us over $600.00!!!!! Frantz could have neglected to inform us of this warranty, and simply charged us to fix the problem, but they didn't. They are honest people and have our business for life.

Pros: Honest, Reliable, Priced Right!

04/29/2007 Posted by gbrookdale

A friend reccomended I try Frantz Automotive and I'm glad they did! My Acura had been to 4 shops - including the dealer - and no one could fix it. I had the fuel pump replaced twice, a new relay, some harness thing, and numerous other "fixes" but after 3-4 days the same thing - car wouldn't start. Frantz checked it out, called me to explain I had a bad ground and repaired it. It's been 2 months now and the car starts every time. Total bill at Frantz Automotive for a fixed car was $122.54. Total bill at other 4 shops for a not fixed car was $1345.97. Give them a try, I'm glad I did!

Pros: Clean waiting room/restrooms. Intelligent staff and well trained technicians. Female friendly

04/19/2007 Posted by h_johnson

Best Mechanic in Cary hands down! We were heading out of town when the check engine light on our van came on. Not wanting to break down on our trip we stopped by Frantz Automotive to see if they could check it out for us. The stopped what they were doing, checked out our problem, took the time to explain what sensor was failing and why, and fixed the problem. They could have charged us extra for an emergency repair but they didn't. They smiled and said, "that's what we're here for". They have our business for life!!! Thanks Don and Lisa!

07/27/2005 Posted by mothermastiff

I have been coming to this shop for eight or ten years now, for a total of three different vehicles. Once in a while I have tried to use a place closer to work because of work schedule, but nobody else is anywhere NEAR as competent and honest. Nobody but Frantz ever told me that some expensive repairs were NOT needed. I trust them, and they have done great for me (and my boyfriend and several of our friends) for a very long time now, with many kinds of vehicles. They use common sense and get the job done. Nobody's perefect (maybe not even them) but I appreciate their values, their work, and the way they treat their customers. Laurie

Pros: honest, technically skilled, fair prices

Cons: tight parking, can get real busy

07/25/2005 Posted by syrine

I am a New Yorker and moved to the area about 2.5 years ago. I had a LandRover Discovery and I needed an exhaust manifold. Not only did it come out to be cheaper thank I expected, the service was EXCEPTIONAL! Don assisted me with my car as well and everyone there was very informative and understanding. I have a Lexus now and it needed some other work done. After they fixed the car, it ran like a babee! I didn't have any additional trouble! They are always friendly, professional and honest! AMAZING.. I will take my cars to no other place! FRANTZ IS THE BEST!

Pros: HONEST , INEXPENSIVE, RELIABLE

09/09/2003 Posted by ncst8lady

I've been taking my car there for almost 10 years and have never had a problem. Work is done right, on time and at a better price than others have quoted.