Bicycle Chain
Durham, NC 27705-4832
Phone: (919) 286-2453
User Reviews for Bicycle Chain
05/26/2008 Posted by toomuchgravy
I took my bike to get repaired here, which is where it was purchased about a year ago, and experienced much of the same petty, know-it-all behavior that I had before. The service department acts grumpy and put-upon and looks down on any request one might make as ill-informed and overly laborious. The person behind the counter assessed my bike and its service needs from across the room. I requested another service (adding an odometer) and they became testy and one guy made an off-hand comment about how onerous my requests had become. Gee, sorry. Replace a tire and add an odometer. That's pretty burdensome, I guess. To be fair, there was a second guy who was accommodating and actually seemed genuinely interested in answering questions. Beyond that guy though, this place seems to be full of grumpy, tired jerks.
03/26/2005 Posted by oddbird
bike not delivered when promised though pymt made in advance. promised call backs never made. mgr seemed unconcerned that i was unhappy as he already had my money.
Cons: bad service, staff not helpful
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