New York Bagels & Deli
Raleigh, NC 27615
Phone: (919) 848-1310
User Reviews for New York Bagels & Deli
04/08/2008 Posted by ravasel
The food is reasonable to good - but that's all that is good about this place. The alleged service is slow and is carried out by harsh-looking women who spend a great deal of their time shouting and all of whom seem to have spent some or most of the adult lives in prison. They are rude, somewhat vulgar, crude and spend their time shouting out jokes and comments to each other, whether there are customers to serve or not. They seem indifferent to whether their customers can hear their private matters or not. Truly appalling and shocking. The staff are also gruff to their customers and so don't expect any sense of welcome and service here. We witnessed one "server" verbally attacking a female customer and her daughter, in an accusatory tone, because there was some mistake with their order. Even if this was true, the manner in which this customer was treated is nothing short of despicable. If this is what I can expect from New York people and their service, they can keep it. I think you can make their bagels and fillings on your own, much cheaper at home, but most importantly, you will have peace and you won't have to put up with shoddy and offensive behavior from rough-looking, cackling women.
Pros: not much
Cons: almost everything, including dirty tables.
03/23/2008 Posted by dvspindler
These are easily the best bagels in the Triangle. I lived in NY my whole life, so I was not interested in Bruegger's Bagels when we moved down. I wanted a NY Bagel Shop, complete with deli and knish. This is the place. Their bagels are tasty and delicious. Their desserts are also classically yummy. Typical of bagel shops, it's a small shop and the people behind the counter are probably mostly family of the owners. They're busy and scrambling to get out their orders quickly. I don't find them to be rude. They're just in a hurry. If you want good customer service, go to Panera Bread. But you're not gonna get bagels like these at Panera Bread!
Pros: Cheap, delicious bagels
Cons: Small and busy
0 out of 1 people found this review helpful
