Carolina Sofa Leather-Dinette
Raleigh, NC 27612-7309
Phone: (919) 781-8020
User Reviews for Carolina Sofa Leather-Dinette
01/26/2008 Posted by berdecia
The customer service was horrible but we ended up ordering from them anyway since there are not many kids furniture stores around. My daughter's bedroom set was supposed to take about 4 weeks for delivery. I attempted to contact the store on several occasions to find out the status but I never received a phone call back. We finally got the set 7 wks later. I also would not recommend Basset on Glenwood AVe as this store is also owned by the same gentleman and I had nothing but problems with that store as well.
11/23/2007 Posted by anncguy75
The dinette I bought was supposed to be in within three weeks, and it came in within four. Not a big deal, things happen. The delivery guys were great, the salesman was great. My daughter got a loft bed, and that came in when it was supposed to. I got the tent with it, that took eight weeks, but they mailed that too me. When I called about my dinette, they offered me a loaner. I don't like their phone menu, getting to customer service was tough until I called my salesperson, and they gave me the direct line. Over all it was a nice experience. Great furniture, great sales person, and with any problem that arose, they were willing to work with me.
Pros: Sales person, selection, quality
Cons: store front doesn't look like much
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