Diamond's Bridal Couture of Raleigh
Raleigh, NC 27609-2503
Phone: (919) 875-1283
- Best of Citysearch:
- Boutique 2007
- Hours:
- Tue-Fri 11am-6pm, Sat 10am-5pm
Editorial Description for Diamond's Bridal Couture of Raleigh
This bridal shop offers brides a large selection of couture gowns and personal attention.
User Reviews for Diamond's Bridal Couture of Raleigh
05/11/2008 Posted by kris10b
I went to Diamond Bridal to try on a bridemaid dress as the maid of honor for a wedding. They were one of two stores in town that carry Alfred Angelo so I gave it a shot. I called ahead of time to make an appointment and they said I didn't need one. As I went into the store I noticed how small and dusty/dirty it looked and got a bad feeling. I asked to try on a dress and the lady sent me looking for it on my own. She then took a dress out of my hand to give to another bride that was "serious" about purchasing that day. I was stunned. I took the dress back and asked to try it on. They told me that they had a $10.00 "try on" charge and asked me for my debit card. I thought I had heard them wrong, but they were SERIOUS! I tried the dress on and noticed that the zipper was broken. The woman who was helping me offered to hold the dress closed and hurried me along as I looked in the mirror. I couldn't believe I was paying for this! I got married 2 years ago and have never heard of anything like it! I also needed to get my measurements and they asked for an additional $10.00 for that. I replied "This is getting expensive, and I called ahead, shouldn't you mention this to your customers before they make the trip out here?" The lady said she was sorry. They decided to measure me for free but still charged the $10.00 to try the dress on. They also tried to drive the price of shipping up! It was horrible!!! Try Maggi Bridal, they gave me a good deal and they also carry Alfred Angelo...Diamond Bridal amazes me that they are still in business! They are crooks!
Pros: None
Cons: Rude, dirty/small store, bad service, tons of extra hidden charges!
02/27/2008 Posted by morgan81
I went to Diamond's last year for a bridesmaid dress because they were close to my house and carried the designer line I was looking for. It started out an OK experience, nothing special, but the shop owner was extremely pushy and made inappropriate comments about my weight (Im average sized -12). She told me my measurements were between sizes and that I needed to order up, which put me in "plus size" so I got the $40 upcharge. Then, when the dress came in, it was WAY too big, so she charged me to alter it back down to the right size. So basically I spent an extra $100 on a dress that was reasonably priced to start out with all because they wanted to charge me for alterations. Now that I'm getting married myself, I have no intention of setting foot in this store. And I wouldnt believe most of the good reviews on this site, I think they're being posted by the owners as decoys. Notice how they all mention parking? What actual bride cares that much about parking at a shop. We're looking for good service, which this place decidedly does NOT have.
Pros: Carries a decent selection but you can find it elsewhere
Cons: customer service is nonexistent, shady extra fees
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