Bridal Boutique of Raleigh
Raleigh, NC 27603
Phone: (919) 828-0490
Fax: (919) 828-4558
- Cross Street:
- Best of Citysearch:
- Bridal 2007, Bridal 2006
- Hours:
- Mon 10am-6pm, Wed 10am-8pm, Thu-Fri 10am-6pm, Sat 10am-5pm
Message from Bridal Boutique of Raleigh
Everything for the bride but the groom
- Bridal Gowns
- Bridesmaid Dresses
- Formal Attire
Paid advertisement by Bridal Boutique of Raleigh.
Editorial Review for Bridal Boutique of Raleigh – by Citysearch Editors
In Short
Bridal Boutique carries wedding gowns, bridesmaid dresses, accessories and shoes, but you'll also find tuxedos and invitations. Appointments aren't necessary. Associates are prepared to help brides pick out a dress whenever they stop in. The customer service distinguishes this shop from others. Designer gowns include those by Anjolique, Alfred Angelo and Casablanca.
Editorial content is independent of paid advertisers. Any expenses are paid for by Citysearch.
User Reviews for Bridal Boutique of Raleigh
05/06/2008 Posted by LittleMrsB
I once worked at a dry cleaner years back with Manu (the owner) so I thought since she now had a store and I was getting married and needed minor alterations on my dress that I would use her. BIG MISTAKE! Her employees were rude and she was even ruder! She made me feel terrible because I didn't buy my dress in her store and marked up my alterations (along with my bridesmaids dresses alterations) by 50% because of that reason!?!?!? What? Why? Also my she was supposed to bustle my dress which of course I paid 50% more for but on my wedding day we attached the bustle and it immediatel broke!!! Every picture of me in my wedding has me holding my train b/c Manu didn't do her job. Everything about my experience with Manu and the Bridal Boutique was of poor quality and poor service. I don't think she even likes customers, I seemed to be wasting her time and in her way while I was there for my fitting. IF YOU'RE THINKING ABOUT USING BRIDAL BOUTIQUE...THINK AGAIN! DON'T DO IT. DON'T MAKE THE SAME MISTAKE MOST OF US REVIEWS MADE!!!! If I could give negative stars I would!
Pros: NOTHING! TERRIBLE ALL AROUND!
Cons: Service, Quality, Management, need i say more........
04/21/2008 Posted by 1shoppinggirl
I overlooked my first bad experience in the Bridal Boutique of Raleigh (on Hillsborough St) because I tried to give the owner the benefit of the doubt. After another visit to the shop, and after hearing friends speak of their experiences, I realized that Manu’s customer service is always bad. I have waited a while to write this review so that I am not “venting,” but just sharing. When I have been in the store, I have never seen Manu smile. I have also not seen her volunteer to help anyone – it’s almost as if customers irritate her. When I arrived for a scheduled alterations appointment, she simply told me my dress was hanging in the back. I had to rummage through lots of dresses hanging in the back area to find mine. The alterations were okay, but a little make-shift looking. The girls who work part-time in the shop (who seem to be nice and helpful) told me Manu would be right back to check my alterations. After at least 20 minutes, I wandered toward the front of the store, and she was just sitting at the counter. Once the alterations were approved, Manu asked if she could just press it later and let the bride pick it up for me. I didn’t want to bother the bride with something else to deal with, so I had to wait at least half an hour for her to press it. Since I spent a lot of time sitting and waiting, I observed another customer experiencing similar problems – walking out to the front in a wedding dress, confused about whether or not someone was supposed to be coming back to help her once she had the dress on. I would encourage anyone who is shopping for wedding or bridesmaids’ dresses to shop elsewhere. If you have to go to the Bridal Boutique of Raleigh, go with friends or family because you may need their help.
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