Frantz Automotive
Cary, NC 27511
Phone: (919) 469-5423
Fax: (919) 481-0733
User Reviews for Frantz Automotive
07/22/2008 Posted by natgold
Got a quote for replacement of AC condenser & drier (with me supplying the new parts myself) and their labor quote was more than double the quotes I got elsewhere. I was shocked and disappointed because I've heard great things about them and wanted to try them, but at this price there is no way I'm going to find out first-hand. I can't justify paying more than double the labor cost. Heck, they were even higher than my dealer and I know my dealer is charging TOP DOLLAR. Nope, not gonna bite at 2x the price.
05/16/2008 Posted by Tomhan
Went here after reading good reviews here and elsewhere. Nice looking building clean big waiting room. Staff was friendly. I had a oil lube filter that went well enough. Next time I had one of the "big service" due, you know, one of the 30,60,90,000 type services. When done, my ABS light was on and I was told it would go off after 25 miles or so, never did. Took it back, they had it for a day and when I pick it up they said all set, next morning, there's my ABS light coming on again and I seem to be leaking some kind of fluid. They had performed a transmition fluid flush as part of the big service, so I thought maybe just some that was left after job was performed, but it never went away. Went back again they call me back and say, you need a new head gasket, great. Quote me 3 days to get job done. Have to adjust my work schedule a little. Share car with my wife to get around. I call on day 3 and am told "sorry not done yet" we'll call you when done. Now I'm going into a weekend, call Monday and it's not done and person on phone says "I said I call when it's done" and I think to myself "Oh I'm sorry am I inconveniencing you? It's my car that over due." Next day they call and say "It should be ready at 5" Really should? I get there and at 530 they have it done. 4 days late. I drive off and what do I see, my ABS light staring back at me. I'm taking it elsewhere. Just my experience, maybe you'll do better.
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